While professional help is critical in hospice service, it is also important to acknowledge the assistance provided by ancillary staff, such as the CNAs. Community Care & Hospice is so fortunate to have Lucy as part of their team. Lucy came routinely to assist me in caring for my dear friend, Joan. A huge "thank you" to Community Care & Hospice for sending Lucy, and a huge "thank you" to Lucy for her outstanding level of compassion, concern and caring, both for Joan and for myself. She is an angel amongst angels. As a health care professional, for the past 40 years, I have had a great deal of experience, both personally and professionally with numerous health care agencies, including hospice agencies. Without a doubt, Community Care and Hospice exceeds every expectation of a hospice agency. For the past several weeks, I have had nearly daily contact with Usha and/or Laura, and communication was always very timely and helpful. In every instance, I was provided with the guidance and direction, so critical to me and my patient/dear friend, Joan. I am so very grateful to Usha and her staff for the exemplary care, compassion and support provided. There are no adequate words to convey my appreciation.

Community Prevention Partnership, established in 1992, is a social welfare organization offering a variety of prevention services to the Berks County community in Pennsylvania. The organization addresses problems, such as alcohol, tobacco, drugs, domestic violence, teen pregnancy, abuse, crime, school dropout, and related social issues. Its services include employment assistance, family planning, nutrition and health care education. It offers a variety of anti-drug programs, including community-based tobacco control program and drug free community. It offers a rehabilitation center for drug addicts designed to reduce the use of ecstasy and other drugs among youth. It also provides a nursing program for low-income pregnant women. Headquartered in Reading, Pa., the organization conducts training programs for conflict resolution and sexual harassment.

Community Works is a nonprofit, human services agency serving the needs of residents in Jackson County in Oregon. The agency, located in Medford, Ore., offers a variety of services, including youth, family, community and women s services. Its youth services include educational and support services, and services for homeless and runaway teenagers. The agency also serves youth who face challenges with school, family, friends, behavior and drugs and alcohol, and who require help with development of resources. Community Works provides services to women, men and children who have been victims of domestic violence and sexual assault. Its range of services includes shelter for women and children, advocacy, education, referrals and individual support. The agency s community service programs include a 24-hour crisis and information help line, mentor training and the personal safety program.